Support

Email support@scrollquest.app. The fastest route from inside the app is Settings, then Help & feedback, which attaches the diagnostics we need.

Scroll Quest is not showing a task before my apps open

Open Scroll Quest. If the Screen Time permission was revoked, the Home screen shows a repair banner; tap it to re-grant. iOS sometimes revokes the permission after a restore or an update. If the permission is fine, check that the app group containing the app has an active rule for the current time.

I need to get into an app right now

Every shield has an emergency bypass. It is deliberately slow and it is recorded on your streak, but it always works. Apple keeps Phone and Settings reachable regardless of any shield.

How do I cancel my subscription?

Subscriptions are billed by Apple. Open iOS Settings, tap your name, then Subscriptions, then Scroll Quest, then Cancel. You keep Premium until the end of the paid period. Refunds are handled by Apple at reportaproblem.apple.com.

How do I delete my account?

In the app open Settings, then Account, then Delete account. It completes immediately and removes everything we hold about you, as described in the privacy policy. It does not cancel an Apple subscription, so cancel that first if you have one.

A question or puzzle was wrong

Tap Report on the task and tell us what was wrong. Reported items are reviewed and pulled from the library when needed.

Something else

Email support@scrollquest.app with your iOS version and what you expected to happen. We answer within two business days.